Before shipment:
You can contact us to cancel the order through the Email or Online chat ("Chat with us" in the lower right corner of the website).
Email: support04@vland-official.com
Working time: {Monday to Friday} Beijing Time: 9:00 AM - 6:00 PM (New York Time: 8:00 PM - 5:00 AM). On weekends and holidays, only check/reply part of the emails.
After shipment:
You can refer to Return & Refund Policy